These Terms & Conditions govern your access to and use of the maya365 platform, including all games, promotions, payment services, and support features available at maya365.vip. Please read them carefully before registering or placing any wager.
These highlights do not replace the full Terms & Conditions below. All maya365 members are required to read and accept the complete document.
Access to maya365 is strictly limited to individuals aged 21 years and above, in accordance with Philippine law. Age verification is mandatory during the KYC process. Accounts found to belong to underage users will be immediately closed and any balance forfeited.
maya365 operates under a licensing framework aligned with PAGCOR regulations governing online gaming in the Philippines. These Terms & Conditions are governed by the laws of the Republic of the Philippines. By registering, you confirm you are accessing the platform from an eligible jurisdiction.
Each individual may hold only one maya365 account. Duplicate accounts are prohibited and will result in suspension of all associated accounts. Bonuses claimed across multiple accounts will be voided and the accounts permanently closed without prior notice.
All transactions on maya365 are conducted in Philippine Pesos (PHP). Accepted payment methods include GCash, PayMaya, and bank transfers via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to Philippine bank accounts are also accepted.
All bonuses, free spins, and promotional credits are subject to wagering requirements and eligibility conditions detailed in the Promotions section of these Terms. Attempting to abuse bonus offers — including through multiple accounts or structured play — will result in bonus forfeiture and possible account closure.
maya365 provides deposit limits, session time controls, cooling-off periods, and self-exclusion options to all members at no cost. These tools are available in your account settings at any time. We encourage all players to use them proactively. Gambling is addictive — know when to stop.
Important Notice: By accessing, registering on, or using the maya365 platform in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the maya365 platform and close your account.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
These Terms & Conditions constitute a legally binding agreement between you and the Operator. By completing the maya365 registration process, ticking the acceptance checkbox, or by continuing to use the platform after any amendment to these Terms, you confirm your full and unconditional acceptance of these Terms & Conditions.
These Terms should be read in conjunction with the maya365 Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and the Operator.
If you are accessing the maya365 platform on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms and that the person meets all eligibility requirements set out herein.
You must be at least 21 years of age to register and use the maya365 platform. This requirement is set in accordance with Philippine law governing casino-style gambling. By registering, you represent and warrant that you are 21 years of age or older. maya365 reserves the right to request proof of age at any time and to suspend or close any account where the age requirement cannot be verified.
⚠️ Underage Gambling: It is a serious offence for any person under the age of 21 to register or use the maya365 platform. Any account found to belong to an underage individual will be immediately closed, all winnings will be voided, and the matter may be referred to the relevant Philippine authorities.
The maya365 platform is intended for use by residents of the Philippines. You are responsible for ensuring that your use of the platform complies with the laws applicable in your jurisdiction. maya365 makes no representation that the platform is lawful or available for use in jurisdictions outside the Philippines.
The following persons are not eligible to register or maintain a maya365 account:
To access real-money games on maya365, you must complete the registration process by providing accurate, current, and complete information including your full legal name, date of birth, Philippine mobile number, and a valid email address. You agree to update your account information promptly if any details change.
Each individual may hold only one maya365 account. Opening or operating multiple accounts — whether under the same or different identities — is strictly prohibited. Where duplicate accounts are identified, the Operator reserves the right to close all associated accounts, void all pending and settled wagers, and forfeit any balance held across those accounts.
In compliance with Philippine anti-money laundering regulations and PAGCOR requirements, maya365 is required to verify the identity of all members before processing withdrawals and at other points determined by the Operator. KYC verification may require you to submit:
Failure to complete KYC verification within the timeframe requested by the Operator may result in the suspension of withdrawal privileges or the closure of your account. The Operator is not liable for any delays in processing withdrawals caused by incomplete or inaccurate KYC documentation.
You are solely responsible for maintaining the confidentiality of your maya365 login credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any third party under any circumstances.
maya365 will never ask you for your password via email, live chat, or any other communication channel. Any communication purporting to be from maya365 that requests your password should be treated as fraudulent and reported to our support team immediately.
You agree to notify maya365 immediately upon becoming aware of any unauthorised access to or use of your account. The Operator will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.
maya365 reserves the right to require additional authentication steps — including OTP verification, security questions, or biometric confirmation — at any time, particularly when unusual account activity is detected.
maya365 accepts deposits and processes withdrawals exclusively through the following Philippine payment channels:
All transactions are conducted in Philippine Pesos (PHP). The Operator does not accept deposits or process withdrawals via cryptocurrency, credit cards, or any other payment method not listed above.
Deposits made via GCash and PayMaya are typically reflected in your maya365 account balance within minutes of confirmation. Bank transfer deposits may take up to one (1) banking business day to reflect, depending on the sending institution. The Operator is not responsible for delays caused by third-party payment processors or banking institutions.
Withdrawal requests are processed subject to successful KYC verification. Withdrawals to GCash and PayMaya are typically completed within five (5) minutes of approval during operational hours. Bank transfer withdrawals may take one (1) to three (3) banking business days. The Operator reserves the right to request additional documentation before processing any withdrawal.
Withdrawals may only be made to a payment method registered in your own name and matching the name on your maya365 account. Third-party withdrawals are strictly prohibited. The Operator reserves the right to reverse any withdrawal request that does not meet these conditions and to conduct additional verification before releasing funds.
Minimum and maximum deposit and withdrawal limits apply and are displayed in the Cashier section of your maya365 account. These limits may vary by payment method and account verification status. The Operator reserves the right to adjust these limits at any time with reasonable notice.
All bonuses, free spins, cashback offers, and other promotional credits offered by maya365 are subject to the specific terms and conditions published alongside each promotion, as well as the general bonus terms set out in this section. In the event of any conflict, the specific promotion terms shall prevail.
Unless otherwise stated in the specific promotion terms, all bonus credits are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The applicable wagering requirement multiplier will be clearly stated in the promotion details. Wagering requirements must be met within the validity period specified for each bonus.
The Operator reserves the right to void bonuses and any associated winnings, and to close the accounts of members who are found to have engaged in bonus abuse. Bonus abuse includes, but is not limited to: opening multiple accounts to claim the same bonus, placing low-risk or structured bets designed to meet wagering requirements without genuine gameplay risk, and colluding with other members to exploit promotional offers.
Bonus credits that are not used within the validity period specified in the relevant promotion terms will expire automatically and be removed from your account balance without notice. The Operator is not obligated to reinstate expired bonus credits under any circumstances.
All games available on the maya365 platform are governed by individual game rules, which are accessible within each game interface. By placing a wager on any game, you confirm that you have read and understood the applicable game rules.
In the event of a technical malfunction, disconnection, or system error during a game round, the Operator's records shall be the definitive source of truth for determining the outcome of any wager. The Operator reserves the right to void any wager affected by a technical error and to refund the wagered amount to your account balance.
All RNG-based games on maya365 use independently certified random number generators to ensure fair and unpredictable outcomes. Live dealer games use physical cards, dice, and roulette wheels visible on camera at all times. The Operator does not manipulate game outcomes in any way.
The Operator reserves the right to limit, restrict, or refuse any wager at its sole discretion, including where there is reasonable suspicion of match-fixing, collusion, or any other form of fraudulent activity.
The following conduct is strictly prohibited on the maya365 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balance, and referral to the relevant Philippine authorities:
All content on the maya365 platform — including but not limited to the maya365 brand name, logo, game interfaces, graphics, text, software, and promotional materials — is the exclusive intellectual property of the Operator or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the maya365 platform for personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the platform without the prior written consent of the Operator.
To the maximum extent permitted by applicable Philippine law, the Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the maya365 platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
The Operator's total aggregate liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you into your maya365 account in the thirty (30) days immediately preceding the event giving rise to the claim.
The maya365 platform is provided on an "as is" and "as available" basis. The Operator does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform.
maya365 is committed to promoting responsible gaming among all members. We recognise that gambling can become harmful for some individuals, and we take our obligations to player welfare seriously.
The following responsible gaming tools are available to all maya365 members at no cost, accessible directly from your account settings:
If you are concerned about your gambling behaviour, we encourage you to visit our Responsible Gaming page for further information and resources available in the Philippines.
PAGCOR Advisory: Gambling is addictive. Know when to stop. If you or someone you know needs help, please seek assistance from a qualified professional or contact a responsible gaming helpline in the Philippines.
The Operator reserves the right to suspend or restrict your account at any time and without prior notice where there is reasonable suspicion of a breach of these Terms, fraudulent activity, money laundering, or any other conduct that the Operator deems harmful to the platform or its members.
The Operator may permanently close your account and terminate your access to the maya365 platform where: (a) you have materially breached these Terms; (b) you have provided false information during registration or KYC; (c) you are found to be ineligible under Section 3; or (d) continued operation of your account would expose the Operator to legal, regulatory, or reputational risk.
Upon termination for cause, the Operator reserves the right to forfeit any balance held in your account, including real-money funds, where permitted by applicable law and where the balance is reasonably connected to the conduct giving rise to termination.
You may close your maya365 account at any time by contacting our support team. Upon closure, any remaining real-money balance (excluding bonus credits) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements and provided no suspicious activity flags are active on your account.
The Operator reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, the Operator will provide reasonable notice to members via email or a prominent notice on the maya365 platform prior to the changes taking effect.
Your continued use of the maya365 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the platform and close your account before the effective date of the changes.
The most current version of these Terms & Conditions will always be available at maya365.vip/terms-conditions. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the maya365 platform, you agree to first attempt to resolve the matter informally by contacting the maya365 support team. The Operator will endeavour to respond to all formal complaints within five (5) business days.
If a dispute cannot be resolved informally within thirty (30) days of the initial complaint, either party may refer the matter to the appropriate Philippine regulatory authority or court of competent jurisdiction in Metro Manila, Philippines.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the maya365 platform, please contact our support team through the following channel:
Customer Support Email:
[email protected]Support is available 24 hours a day, 7 days a week. Our team handles queries in both English and Filipino. Response times for email enquiries are typically within 24 hours.
maya365 is strictly an adults-only platform. Access is limited to individuals aged 21 and above in accordance with Philippine law. If you are struggling with gambling-related issues, please visit our Responsible Gaming page. Gambling is addictive. Know when to stop.
Now that you know the rules, you're ready to enjoy everything maya365 has to offer. Live casino, slots, sports betting, and more — all in Philippine Pesos, with GCash and local bank support.